MkAnimeMkAnime

Privacy Policy

Last updated: 2026-02-03

1. Overview

This Privacy Policy explains how MkAnime ("we", "us") collects, uses, shares, and protects personal data when you access or use our website, apps, and related services (collectively, the "Services").

This Policy does not apply to third-party websites, products, or services ("Third-Party Services"). Third-Party Services are governed by their own policies, and we encourage you to review them.

2. Types of Personal Data We Collect

We collect personal data through (i) data you provide, (ii) data collected automatically, and (iii) data from other sources.

2.1 Data You Provide

  • Account & profile data: such as username/nickname, email address, password (stored in a protected form), and profile information you choose to provide.
  • Content you submit: such as prompts, images, videos, text, and other materials you upload, generate, or share through the Services.
    • Please do not submit sensitive information (for example, government IDs, financial account numbers, health information, or other sensitive personal data) in your prompts or uploads.
  • Payment data: if you purchase paid services, payments are processed by third-party payment providers. We may receive limited payment-related information (such as transaction IDs and confirmations), but we do not store full payment card details.
  • Support & feedback: such as messages and information you send us when you contact support.

2.2 Data We Automatically Collect

  • Technical & device data: such as IP address, device identifiers, browser type, operating system, language, time zone, and network information.
  • Usage data: such as pages viewed, feature usage, timestamps, referral URLs, and logs used for security and troubleshooting.

2.3 Data from Other Sources

  • Third-party sign-in: if you register or log in using a third-party account (for example, Google), we may receive the information you authorize that provider to share (such as your name, email, and profile photo).
  • Service providers: we may receive information from vendors that help us with fraud prevention, analytics, and payment processing.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • enable core website functionality (for example, keeping you signed in), and
  • understand usage and improve performance (analytics).

You can manage cookies through your browser or device settings. Some features may not work without essential cookies.

4. How We Use Personal Data

We use personal data to:

  • provide, operate, and maintain the Services;
  • create and manage accounts, authenticate users, and process payments;
  • generate content you request and deliver service features;
  • provide customer support and communicate service-related messages;
  • monitor, prevent, and investigate fraud, abuse, and security incidents; and
  • comply with legal obligations and enforce our terms and policies.

5. How We Share Personal Data

We do not sell your personal data. We may share personal data:

  • With service providers that help us operate the Services (for example, hosting, analytics, payment processing, and customer support), under contractual obligations to protect the data.
  • For legal and compliance reasons (for example, to comply with applicable law or respond to lawful requests).
  • In connection with a business transaction (for example, a merger, acquisition, financing, or sale of assets), subject to appropriate protections.
  • With your consent or at your direction.

6. Legal Bases for Processing (Where Applicable)

If you are located in a jurisdiction that requires a legal basis (such as the EEA/UK), we process personal data based on:

  • Performance of a contract (to provide the Services);
  • Consent (for certain optional features and cookies);
  • Legitimate interests (for example, protecting the Services, preventing fraud, and improving features); and
  • Legal obligations / legal claims (to meet compliance requirements or establish, exercise, or defend legal claims).

7. International Data Transfers

Your personal data may be stored and processed in countries other than your country of residence, depending on where we and our service providers operate. When required by law, we use appropriate safeguards for cross-border data transfers.

8. Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. We may retain aggregated or de-identified information for longer periods.

9. Children's Privacy

The Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can take appropriate steps.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit and access controls. No method of transmission or storage is completely secure.

11. Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or export your personal data, object to certain processing, or withdraw consent. To submit a request, contact us at the email address below. We may need to verify your identity before responding.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated version and revise the "Last updated" date above.

13. Contact Us

If you have questions or requests regarding this Policy, please contact us at:

Email: support@reelive.ai